Privacy Policy

This privacy policy sets out how Three Bird Fabrics uses and protects any information that you give Three Bird Fabrics when you use this website.

Three Bird Fabrics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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What type of information does Three Bird Fabrics collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How does Three Bird Fabrics collect this information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do Three Bird Fabrics collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

 

How does Three Bird Fabrics store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How does Three Bird Fabrics communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How does Three Bird Fabrics use cookies and other tracking tools?

Three bird Fabrics uses cookies, in order to improve our website and your browsing experience, by enabling us to monitor which pages you find useful and which you do not.  Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.

 

As the Three Bird Fabrics website is built using Wix it automatically uses Wix default cookies.These cookies are used to identify visitors, tracking and security.

 

Three Bird Fabrics also uses Google Analytics to monitor traffic on the site.In order to do this Google analytics uses cookies to monitor visitor’s movements and preference on the site.

 

In order to keep you updated about our latest products, blog posts and offers we may send you marketing emails.Mailchimp is a marketing automation platform, and we use it to send out these emails. When you subscribe to our newsletter, we store your name, address and email address (depending on what you share with us) on Mailchimp.

 

How do you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at info@threebirdfabrics.co.uk or send us mail to: Three Bird Fabrics, 23 St Mary’s, Wantage, Oxfordshire, OX12 8FA

 

How do you access, correct, amend or delete information we have about you?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@threebirdfabrics.co.uk or send us mail to: Three Bird Fabrics, 23 St Mary’s, Wantage, Oxfordshire, OX12 8FA